To see Robert in action in some of his classic presentations, listed below are a series of short video clips available for download for both Windows and Apple computers.

To download the video clips on a Windows computer, right-click on the appropriate video link and then choose "Save Target As...".

Standing Ovation

Runtime 0:45 Windows Media : video_ovation.wmv
Apple Quicktime : video_ovation.mov

Kick the Chair

How to get an upset customer back
Runtime 2:24 Windows Media : video_kick.wmv
Apple Quicktime : video_kick.mov

Digital Watch

Handling change
Runtime 1:28 Windows Media : video_watch.wmv
Apple Quicktime : video_watch.mov

Customization Example (Smad, Smod, Smid)

Runtime 0:41 Windows Media : video_smad.wmv
Apple Quicktime : video_smad.mov

Showtime

Leadership by example
Runtime 0:52 Windows Media : video_showtime.wmv
Apple Quicktime : video_showtime.mov

FUBAR

Eliminating mistakes
Runtime 2:38 Windows Media : video_fubar.wmv
Apple Quicktime : video_fubar.mov

The Importance of Details

What separates great companies from good ones
Runtime 1:28 Windows Media : video_details.wmv
Apple Quicktime : video_details.mov

Hurricane Katrina

How to beat your competition
Runtime 1:45 Windows Media : video_katrina.wmv
Apple Quicktime : video_katrina.mov

NSA

How to work with your customers
Runtime 2:14 Windows Media : video_nsa.wmv
Apple Quicktime : video_nsa.mov

Hero to Zero

Staying ahead of the curve
Runtime 1:16 Windows Media : video_hero.wmv
Apple Quicktime : video_hero.mov

Audience Participation

Motivating techniques
Runtime 1:49 Windows Media : video_audience.wmv
Apple Quicktime : video_audience.mov

We have produced a new 25 minute promotional video on which you can witness Robert Stevenson in action in a variety of settings. Should you wish to receive a DVD copy of his promotional video, which is also a standard item in the Media Kit, please visit the Contact and Booking page or fill out the Contact Form. We have included a low-quality copy of the Promotional video below.

Full Promotional Video

Runtime 24:37 Windows Media : video_promo.wmv
Apple Quicktime : video_promo.mov