If you want to persuade, influence, direct, or motivate people, you need to be an effective communicator. There are three keys to being an effective communicator – trust, believability, and likeability. These keys unlock a very important door that allows you to have an emotional connection with anyone.
In between the business methodologies of Total Quality Management to Business Process Reengineering (BPR), from Six Sigma to Lean Sigma, don't lose sight of some good “Old Words;” service, trust, respect, loyalty, diligence, fairness, and integrity will serve you well in your career. Those “Old Words” should never be overlooked in our quest for the latest and greatest technological business tool or management book.
The definition of RESPECT is: a feeling of deep admiration for someone or something elicited by their abilities, qualities, or achievements. The RESPECT I want to address today is RESPECT gained by your qualities, your character, your integrity, and your actions in your daily life. This type of RESPECT cannot be bought. It cannot be demanded. Fear will never earn it. It can only be given. And, most importantly, you must give it to get it.
No one is going to hand you success, you must seize it yourself. The great Jack Welch, former CEO of GE, is famous for saying, “If you don't have a competitive advantage, don't compete." Find a way to dominate a space and be original. Have the attitude that you want to CRUSH your competition. How? A simple first step to domination is to do what others in your industry aren’t doing.
CAN’T, is a harmful, destroying, and decisive phrase. To me, the finality of the phrase is scary. The moment you say it, you are giving up, surrendering, quitting, resigning to the fact that you can go no further, do no more, or finish. We all need to FEAR the phrase because the moment we accept one “I CAN’T” … we are opening the door to allow more.
I wish we had a “GOOD NEWS” channel. Anytime I turn on the TV they are usually talking about things that are bad, wrong, tragic, unfair, cruel, or catastrophic. Law breakers, thieves, rapists, shootings, death, despair and awful weather are the main topics of their programming. I heard a gentleman the other day say, “Why don’t we celebrate what’s right with the world, rather than what is wrong with the world.” I personally feel we all should be looking for the joy in life and sharing it.