Corporate Decision Process

The great news is my wife’s emergency surgery was a success and she is on the mend. Taking care of her while she was recuperating was not an issue. That is just what you do … BUT … taking over “ALL” the things she does for the family, well that was a different matter. I needed to become Annie, and I had no idea what that entailed. Every time I turned around, there was something else that needed to be done or some errand that needed to be run.

Losing Over One Day Out of Every Work Week

Interruptions are one of the biggest sufferings in the workplace. They cause disruptions and unnecessary delays during working hours. A recent study shows an average of 28% of productivity is lost due to interruptions. That adds up extra 2.25 hours of work out of an eight-hour workday is lost!

Put Down the Glass

I want to discuss one aspect on leadership that I feel gets overlooked far too often; pushing yourself and your employees too far. Years ago, a speaker gave a great example on stress management (the author of the example is unknown). He held up a glass of water and then told the audience…

Why Do We Have That Rule?

If you are not really certain why a rule is in place or a procedure is being followed, then it’s time to get the answer or change what you are doing. Always remember … doing what you’ve always done may NOW be wrong.

The Carpet People

The other day I had the opportunity to hear a manager give a 15-minute presentation about things their company was doing to improve productivity, morale and communication. The manager got my attention instantly when he said his employees were always complaining about the “CARPET PEOPLE.”

Stop Recurring Problems

Some of the biggest challenges with companies today are “RECURRING PROBLEMS”. I’m talking about situations, hassles, and mistakes which happen over and over again that never get resolved. These occurrences are worse when they happen to customers, because if they happen once too often, customers will quit doing business with you. Consider what “RECURRING PROBLEMS” do to employees; frustration sets in, morale plummets as well as productivity and profits.