In this time of heavy competition and global communication that instantly allows people to share their opinions world-wide with the click of a button, I would suggest it be PRIORITY #1 in any company to figure out what your customers want, need, desire and expect. Define how you want your company to be remembered through the “Eyes of Your Customer.” Make sure everyone in your company knows what that definition is and strives to do everything they can to make it happen.
When a company loses an employee, they should do some serious soul searching as to why that person left. Why, you may be asking? Because, according to the Society for Human Resource Management, they have estimated that every time a business has to replace a salaried employee, it costs the company, on average, 6 to 9 months' salary. For a manager making $40,000 a year, that's $20,000 to $30,000 in recruiting and training expenses; that is a lot of money.
It seems that everything in our daily lives is influenced by technology. Now, it seems, if we need something, we can just go buy an APP for it. As of March, 2017, there are approximately 2.8 million APPS for Android users and 2.2 million for Apple users.
Yes, if we need it, it would seem there will probably be an APP for it. Right? Wrong!