Clean Slate

Was yesterday a great, average or lousy day for you? Well guess what …it no longer matters; we have all moved on. Your results of good or bad, lousy or great, failure or success, awesome or terrible all just vanished in the blink of an eye. Some people are still mourning their results while others are regaling in their accomplishments.

Fragmented

A lot of companies seem to complicate the process of improvement. The big question of … where do you start … seems to be the big problem. With so many issues to address, they flounder in the process. Rather than talk about how to get better, how to improve, how to streamline, how to reduce costs, or how to deliver better service to your customer, I find it better to first identify the most important core competencies your company must possess to succeed.

What Makes You Stand Out ?

When I deal with the sales team of any organization, there is one specific question I like to ask that will tell me how skilled the salesperson is and how good their sales training has been. I ask the question in a private setting, just the two of us. Here is the question:

What are They Saying About You

If all things were equal … Would they pick your company to do business with? Would your customers recommend your company to a friend? Would the majority of your business come from referrals? Let’s get one thing straight … ALL THINGS AREN’T EQUAL. There are different levels of quality of products and different levels of customer service.

The Pick-up Line

In the world of dating, a successful “pick-up line” can make or break any chance of getting to strike up a conversation with someone you would like to meet. Below are a few examples of what some people thought were great "pick-up lines".

The Sophistication of Simplicity

Successful companies today are doing everything they can to simplify operations. Complicated policies, procedures, rules and regulations are being simplified, replaced or deleted. Subtraction is the exercise of genius … addition is the exercise of fools. Let me say that a different way: Simplifying is the exercise of genius… Complicating is the exercise of fools. So, SIMPLIFY your operations and your life every chance you get.