Consider This

Robert Stevenson’s Thoughts on the Pursuit of Excellence

You Only Have 3 Seconds

October 4, 2020

by Robert Stevenson

I was asked to produce a keynote for a client on Maintaining Relationships in a Virtual Environment. Now is the time to connect with your customers like never before, not separate from them. Even in this pandemic environment, your business can still flourish if you are willing to try a new approach and not pull back on your marketing.

You can scroll through your emails, Facebook feeds, today’s news, tweets, and on-line videos, virtually drowning in a sea of soundbites, with page after page of information, until suddenly, YOU stop scrolling. You finally hit that headline that really speaks to YOU. But, how many great articles did you pass up? Think about it. There may have been 30 articles you scrolled by without a second thought. Why? Because nothing in particular stood out to you - nothing in particular spoke to you.

Imagine how much of YOUR company’s marketing and advertising content is lost out there, floating around aimlessly, completely missed by your customers because it didn't quickly grab anyone’s attention. Your content might be awesome! But if no one is engaging, it’s not doing you any good. The experts say - You likely have less than 3 seconds to really stand out and gain their attention.

There is much more pressure surrounding the headline than any other part of your content

Many marketers say it is considered the most critical part of every article, email, ad copy & sales page. If you don’t get the headline right, your target audience will not go any further. David Mackenzie Ogilvy was a British advertising tycoon, founder of Ogilvy & Mather, and known as the "Father of Advertising". According to Mr. Ogilvy, “On the average, five times as many people read the headlines as read the body copy. When you have written your headline, you have spent 80 cents out of the dollar.” He recommended you talk to your customers and find out the #1 thing that attracted them to do business with you and come up with 25 ways to express that reason in a headline. Remember, you have only 3 seconds of time to grab their attention, so If you are to succeed at engaging them, the only way that you can do that is with your headline; that means it better be good!

To get the attention of your reader you need great content, but great content is nothing without a hook.

Here are 5 Ways to Get Attention—FAST

  1. Get Visual. Today, anything without an image is boooooring.
  2. Quick & Catchy Wins the Race. Write snappy headlines that are easy to read.
  3. It’s Personal. Personalize your content to really draw in your audience.
  4. Interactive Content is BIG Right Now. Seems like everyone loves a quick quiz.
  5. Be Trendy. Start with Google Trends to find out what people are talking about online.

It’s your job to grab their attention. Present the idea behind your product or article in a way that encourages the visitor to stay engaged. Remember, around 80% of clients JUST read headlines. And they don’t really read it … they scan it. The less they have to read the higher the chance of grabbing their attention. That’s why a good headline should be short & concise, highlighting the most relevant information. If your headline doesn’t hook them, catch their attention, or tickle their interest, everything else you produced is a TOTAL waste of time.

So, if you are going to Maintain Relationships in this Virtual Environment it is critical you get their attention … so make your “3 seconds count” with an eye-catching headline.

"Your only true security in life
is your ability to perform."

About the Author

Robert Stevenson is an expert at building a high-performance business culture, improving efficiency, and accelerating growth. He is one of the most widely sought-after speakers in the world today, as well as a best-selling author. He has owned five companies, sold internationally in over 20 countries. Robert has spoken to over 2,500 companies throughout the world and his research in the area of corporate and entrepreneurial success is extensive. Over 2 million people have benefitted from his powerful, practical, and thought-provoking programs. He is a true master at blending facts, inspiration, conviction, and humor into all his programs.

Companies like FedEx, Prudential, Lockheed Martin, Chevron, American Express, and Berkshire Hathaway continue to rely on him for a fresh, unique perspective on businesses’ most crucial issues. To learn more about Robert and what he can do for your team visit his website at

FREE Robert Stevenson newsletter

Why sign up for Robert’s weekly articles:

  • It is a great way to kick-off your week

  • It will motivate, inspire, educate, and challenge you

  • It will help to make you a better employee, leader, and person

  • He shares the insights he has learned from his clients and research

  • You will receive free a collection of his favorite articles

© 2024 Seeking Excellence A Robert Stevenson Corporation. All Rights Reserved