Fragmented

A lot of companies seem to complicate the process of improvement. The big question of … where do you start … seems to be the big problem. With so many issues to address, they flounder in the process. Rather than talk about how to get better, how to improve, how to streamline, how to reduce costs, or how to deliver better service to your customer, I find it better to first identify the most important core competencies your company must possess to succeed.